Terms of Service

These Terms of Service ("Terms") govern your access to and use of Match Pet Brands website [https://www.matchpetbrands.com] (the "Site") and the products and services offered through the Site (the "Services"). By accessing or using the Site or Services, you agree to be bound by these Terms.

Use of the Site

You may use the Site and Services solely for your personal, non-commercial purposes and in compliance with these Terms and all applicable laws and regulations. You may not use the Site or Services for any unlawful or prohibited purpose or in a manner that violates the rights of others.

Account Registration

To access certain features of the Site or Services, you may be required to register for an account and provide certain personal information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

Product Orders and Payment

By placing an order through the Site, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a binding contract. You agree to provide accurate and complete information when placing an order and to promptly update your account information as necessary.

All prices for products and services are subject to change without notice. Payment for orders must be made through the payment methods accepted by the Site. We reserve the right to refuse or cancel any orders placed through the Site in our sole discretion.

Intellectual Property

All content, trademarks, logos, and other intellectual property displayed on the Site are owned by Match Pet Brands or its licensors and are protected by copyright, trademark, and other laws. You may not use, reproduce, modify, distribute, or display any content from the Site without our prior written consent.

Limitation of Liability

To the fullest extent permitted by applicable law, Match Pet Brands shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site or Services, even if Match Pet Brands has been advised of the possibility of such damages.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of current headquarters location, without regard to its conflicts of law principles. Any disputes arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts located in the Company's current headquarters location.

Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Any changes to these Terms will be effective immediately upon posting on the Site. Your continued use of the Site or Services after the posting of any changes constitutes your acceptance of the revised Terms.

Contact Us

If you have any questions or concerns about these Terms, please contact us at info@matchpetbrands.com.

Last Updated: [February 29, 2024]

Privacy Statement

Match Pet Brands is committed to protecting the privacy and security of your personal information. This Privacy Statement explains how we collect, use, disclose, and safeguard your information when you visit our website [https://www.matchpetbrands.com] (the "Site") or make a purchase from our online store (the "Services").

Information We Collect

We may collect personal information from you when you visit our Site, register an account, place an order, subscribe to our newsletter, respond to a survey or marketing communication, or interact with our Site in any other way. This information may include your name, email address, mailing address, phone number, payment information, and other details you provide to us.

How We Use Your Information

We may use the information we collect from you to:

Process and fulfill orders you place through our Site

Communicate with you about your orders, products, and services

Provide customer support and respond to your inquiries

Send you promotional emails, newsletters, and special offers

Conduct research and analysis to improve our products and services

Comply with legal and regulatory requirements

How We Protect Your Information

We take reasonable measures to protect the confidentiality and security of your personal information. We use industry-standard encryption technology to safeguard your data during transmission and implement appropriate security measures to prevent unauthorized access, disclosure, alteration, or destruction of your information.

Disclosure of Your Information

We may disclose your personal information to third-party service providers who assist us in operating our Site, conducting our business, or providing services to you. These third-party service providers are required to maintain the confidentiality of your information and are prohibited from using your information for any purpose other than providing services to us.

Your Choices

You may choose not to provide certain personal information, but this may limit your ability to access or use certain features of our Site or Services. You may opt out of receiving promotional emails from us by following the unsubscribe instructions provided in the email or by contacting us directly.

Changes to This Privacy Statement

We reserve the right to update or modify this Privacy Statement at any time without prior notice. We will post any changes to this Privacy Statement on our Site, and the revised version will be effective immediately upon posting.

Contact Us

If you have any questions or concerns about this Privacy Statement or our privacy practices, please contact us at info@matchpetbrands.com.

Last Updated: [February 29, 2024]

MODERN SLAVERY POLICY

Match Pet Brands is committed to the highest standards of ethical conduct. This includes providing safe working conditions, respectful treatment of workers, and acting fairly and ethically. We have a zero-tolerance policy of all forms of modern slavery and we hold our partners to the same high ethical standards.

Modern slavery is an umbrella term that refers to the worst forms of exploitation. It describes a situation a person cannot refuse work or leave because of threats, violence, coercion, deception, or abuse of power.​ It can include: Forced Labor; Human trafficking; Debt bondage; Forced marriage; Worst forms of child labor.
All clients that work with Match Pet Brands must adhere or supply a Code of Conduct and/or Modern Slavery Policy that aligns with our business ethics, values and professional conduct expectations.

ACCESSIBILITY STATEMENT

GENERAL

Match Pet Brands is committed to facilitating and improving the accessibility and usability of its websites and applications. Match Pet Brands strives to ensure that its websites, applications, and content are accessible to persons with disabilities.

DISCLAIMER

Our efforts to maintain accessibility and usability are ongoing. While we strive to make our website accessible, some issues may be encountered by different assistive technology.

CONTACT US

If at any time you have specific questions or concerns about the accessibility of any particular web page on this website, please contact our Customer Service department by emailing us atchrip@matchpetbrands.com with “Disabled Access” in the subject line and provide a description of the specific feature you feel is not fully accessible or a suggestion for improvement and we will make all reasonable efforts to make that page, or the information contained therein accessible for you.

We take your feedback seriously and will consider it as we evaluate ways to accommodate all of our customers and our overall accessibility policies. Additionally, while we do not control such vendors, we strongly encourage vendors of third-party digital content to provide content that is accessible and user friendly.

We want to do right by you and your pet!

Please contact us if you're experiencing anything other than zoomies after receiving your products or question about a service or order by submitting our contact form, carrier pigeon or email: info@matchpetbrands.com

Please note we expect the same respect and dedication in kind and are at will to selectively distribute our energy and resources to support our mission, vision and values in regards to customer conduct and adherence to our policies.